Troubleshooting

All monitors are automatically deactivated at the start of a new billing period if there's not enough on-demand spend to cover all active monitors. Monitors can be manually activated based on on-demand availability. See Manage Your Cron Monitors for more details.

If your monitor environment has been in a failing state for 14 days or more, we will automatically mark it as broken and notify you of this escalated failure state via email. If the monitor environment stays in this state for another 14 days, we will automatically mute it to stop it from generating additional noise through notifications or issue events.

You may not have linked errors to your monitor.

You may not have set up alerts for your monitor.

Our current data retention policy is 90 days.

Currently, we only support crontab expressions with five fields.

Still having trouble? Reach out to crons-feedback@sentry.io.

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