Set Up User Feedback

When a user experiences an error, Sentry provides the ability to collect additional feedback. You can collect feedback according to the method supported by the SDK.

User Feedback API

The user feedback API allows you to collect user feedback while utilizing your own UI. You can use the same programming language you have in your app to send user feedback. In this case, the SDK creates the HTTP request so you don't have to deal with posting data via HTTP.

Sentry pairs the feedback with the original event, giving you additional insight into issues. Sentry needs the eventId to be able to associate the user feedback to the corresponding event. There are several ways to get the eventId:

• use beforeSend
• use the return value of any method capturing an event.
• use Sentry.lastEventId to get the ID of the last event sent.

// Option 1: Retrieving SentryId from beforeSend
SentryId sentryId = SentryId.empty();

await SentryFlutter.init((options) {
  options.beforeSend = (event, hint) {
    sentryId = event.eventId;
    return event;
  };
});

// Option 2: Retrieving SentryId from the method capturing the event
SentryId sentryId = Sentry.captureMessage("My message");

// Option 3: Retrieving SentryId from the beforeSend callback
SentryId sentryId = Sentry.lastEventId;

final userFeedback = SentryUserFeedback(
    eventId: sentryId,
    comments: 'Hello World!',
    email: 'foo@bar.org',
    name: 'John Doe',
);

Sentry.captureUserFeedback(userFeedback);